If you’re in the business of eking every last bit of performance out of an already fine-tuned product, you have to have a relentless, bordering on obsessive, sense of attention to detail.
Looking at the factory floor of Timney Triggers, the compulsive behavior quickly becomes apparent. I’m sure you’ve heard the phrase “you could eat off the floor” before. At Timney Triggers, you really can. Well, actually you can’t, because eating off the floor would get it dirty. This place is seriously clean and polished. Even the brass outlet covers and ventilation grates on the factory floor are shined. I suspect even a Marine Corps Drill Instructor would have to begrudgingly express satisfaction.
According to Timney Triggers owner John Vehr, this fanatical approach to organization and cleanliness sets the tone for the level of detail that goes into product design, manufacture, testing, shipping and most of all, service. After all, he wants Timney to be known not for products and inventions, but their service. “I want Timney to be the Kleenex of triggers, so people say ‘Check out my Timney’ instead of ‘Check out my trigger.’” The company intends to get to that point my removing internal competition and focusing all efforts externally. “When we no longer compete with each other, but rather outside competitors, it turns out we’re competing with companies that are competing with themselves,” says John. Every one of Timney’s 22 employees signs posters on the wall that detail Timney’s five commitments and Collaborative way. The fact that Timney has virtually no turnover seems to indicate the corporate culture investment is working.
I recently had the pleasure of spending a day touring the (relatively) new Timney manufacturing facility just north of Scottsdale, AZ to see just how Timney trigger parts and assemblies are made. Hint: It’s a fascinating process which is a lot different than you might imagine. Let’s take a look.
The process starts in the spacious work area / lab / office / studio occupied by mad scientist Calvin. New gun candidates for Timney aftermarket trigger are racked up near Calvin’s desk awaiting scanning with a three-dimensional video imaging system. This captures exact dimensions of the internal receiver space that a potential Timney Trigger product has to occupy.milling machines along a back wall, we didn’t see any powered up the day we were there.
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